Dynamic Sales Associate — Fast-Paced Customer Service

R301US Hibbett Retail, Inc.; Siloam Springs (AR); On-site; USD 14,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. is seeking a Sales Associate in Siloam Springs, AR. The role emphasizes delivering quality customer service and promoting merchandise across departments.

You will be knowledgeable about product areas and uphold store standards to create a memorable shopping experience. The position offers hourly pay of $12.10 with non-exempt status and reports to the Store Manager. Responsibilities include assisting customers, meeting sales targets, and participating in store operations and

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills; ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks without being asked.
• Strong attention to detail and ability to multitask.
• Team-oriented and passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Self-motivation

Attention to detail

Team player

Job description

Hibbett Retail, Inc. is seeking a Sales Associate in Siloam Springs, AR. The role emphasizes delivering quality customer service and promoting merchandise across departments.

You will be knowledgeable about product areas and uphold store standards to create a memorable shopping experience. The position offers hourly pay of $12.10 with non-exempt status and reports to the Store Manager. Responsibilities include assisting customers, meeting sales targets, and participating in store operations and