Retail Sales Associate — Elevate Customer Experiences

Express; Brea (CA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Merchandise discount

Paid Time Off

Parental leave

Express discount

Learn & Earn incentive program

Voluntary benefits

Job summary

PHOENIX Retail, LLC is seeking a part-time Retail Sales Associate to join the Express store at Brea Mall, CA. You will help provide a great in-store shopping experience, stock merchandise, assist with transactions, and support with loyalty programs.

The position requires availability for nights and weekends, proficient use of iPad/ registers, and strong customer service skills. Compensation ranges from $16.90 to $24.00 per hour and includes standard benefits as described.

Qualifications

• Education: High School or Equivalent.
• Years of Experience: 0-2 of relevant job experience - minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Meets defined availability criteria, including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or escape further - communicate all issues and resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Skills

Customer service

Verbal and written communication

Team player

Retail experience

Education

High School or equivalent

Tools

iPad

Registers

Job description

PHOENIX Retail, LLC is seeking a part-time Retail Sales Associate to join the Express store at Brea Mall, CA. You will help provide a great in-store shopping experience, stock merchandise, assist with transactions, and support with loyalty programs.

The position requires availability for nights and weekends, proficient use of iPad/ registers, and strong customer service skills. Compensation ranges from $16.90 to $24.00 per hour and includes standard benefits as described.