Retail Sales Associate — Elevate Customer Experience

EXPRESS; Melbourne (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Merchandise discount

Paid Time Off

Parental leave

Job summary

PHOENIX Retail, LLC at Melbourne Square in Florida seeks a part-time Retail Sales Associate to deliver a great in-store shopping experience for Express customers, assist with stocking, cleaning, and merchandising.

You will follow store procedures, participate in product launches, and drive loyalty programs while maintaining a welcoming environment and accurate checkout processes.

Flexible availability including nights and weekends; prior retail experience preferred.

Qualifications

• Education: High School or equivalent.
• 0-2 years of relevant job experience (minimum 6 months).
• Proficient with iPad and registers.
• Available nights, weekends, and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean, organized sales floor, checkout, fitting room, and stock room.
• Follow policies to ensure safety for customers and associates.
• Assist with product launch changes per SOP.
• Provide a great customer experience and drive the customer experience model.
• Process transactions quickly and accurately to minimize wait times.
• Resolve customer issues and escalate when needed; communicate resolutions to management.
• Promote Express credit and loyalty programs to customers.
• Other essential tasks as directed by supervisor.

Skills

Retail experience

Customer service

Communication skills

Teamwork

Education

High School diploma or equivalent

Tools

iPad

POS registers

Job description

PHOENIX Retail, LLC at Melbourne Square in Florida seeks a part-time Retail Sales Associate to deliver a great in-store shopping experience for Express customers, assist with stocking, cleaning, and merchandising.

You will follow store procedures, participate in product launches, and drive loyalty programs while maintaining a welcoming environment and accurate checkout processes.

Flexible availability including nights and weekends; prior retail experience preferred.