Retail Sales Associate - Elevate Customer Experience

R301US Hibbett Retail, Inc.; Spring Lake (NC); On-site; USD 10,000 - 15,000; Part time

Job summary

Hibbett Retail, Inc. is seeking a Sales Associate at HB: 01140 Spring Lake, NC (Skyland Plaza). The role emphasizes delivering quality customer service, promoting merchandise, and supporting daily store operations.

You will help customers, meet sales goals, and uphold company policies while acting as an ambassador for the brand. Prior experience is not required, but strong communication and teamwork are essential.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.

Skills

Customer service

Job description

Hibbett Retail, Inc. is seeking a Sales Associate at HB: 01140 Spring Lake, NC (Skyland Plaza). The role emphasizes delivering quality customer service, promoting merchandise, and supporting daily store operations.

You will help customers, meet sales goals, and uphold company policies while acting as an ambassador for the brand. Prior experience is not required, but strong communication and teamwork are essential.