Retail Sales Associate — Elevate Customer Experience

The TJX Companies, Inc.; Huntsville (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health benefits

Paid holidays/vacation

Job summary

Marshalls at The TJX Companies, Inc. seeks a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, follow loss-prevention standards, and maintain a clean store environment.

Cross-training may occur to support evolving business needs. Responsibilities include ringing transactions accurately, promoting loyalty programs, upholding merchandising standards, and contributing to a safe, harmonious store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to lift heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

Marshalls at The TJX Companies, Inc. seeks a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, follow loss-prevention standards, and maintain a clean store environment.

Cross-training may occur to support evolving business needs. Responsibilities include ringing transactions accurately, promoting loyalty programs, upholding merchandising standards, and contributing to a safe, harmonious store culture.