Retail Sales Associate — Customer Service & Merchandising

The Children's Place; United States; On-site; USD 23,000 - 29,000; Full time

Job summary

The Children’s Place in Elmhurst, NY is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will provide excellent customer service, share product knowledge, and use effective selling techniques to drive results.

You will maintain merchandise presentation, stock levels, and a clean store and backroom; be capable of lifting up to 50 lbs, and work a flexible schedule including weekends and evenings.

Qualifications

• High School diploma or equivalent.
• Previous retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing current promotions and offer solutions for out of stock items when necessary.
• Exercise sound judgment in effectively addressing customer concerns.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly service at the cashwrap and educate customers on The PLACE Card benefits.
• Maintain stock levels and ensure sizes/styles are represented.
• Follow standards of merchandise presentation, signage, and display.
• Support a neat, clean stockroom and customer-ready environment, and adhere to safety requirements.
• Perform daily housekeeping to company standards.
• Protect company assets by following Loss Prevention procedures.
• Inform Store Leadership of maintenance needs to ensure a clean and safe environment.
• Contribute toward store goals with focused efforts.
• Be flexible by processing stock when necessary.

Skills

Excellent customer engagement

Time management

Teamwork

Adaptable/flexible

Customer service focus

Education

High School diploma or equivalent

Job description

The Children’s Place in Elmhurst, NY is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will provide excellent customer service, share product knowledge, and use effective selling techniques to drive results.

You will maintain merchandise presentation, stock levels, and a clean store and backroom; be capable of lifting up to 50 lbs, and work a flexible schedule including weekends and evenings.