Retail Sales Associate — Customer Service & Merchandising

Citi Trends, Inc.; Conway (SC); On-site; USD 24,000 - 32,000; Full time

Job summary

CITITRENDS is seeking a Sales Associate to deliver outstanding customer service, maintain store cleanliness, and help customers find merchandise in a fast-paced, multi-location retail environment. You will handle cash, checks, and cards, assist with price changes, and support loss-prevention efforts while representing the brand professionally.

The role requires a high school diploma, flexible schedule including nights and weekends, and strong communication and math skills to perform basic

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assists with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Maintains store cleanliness and housekeeping as assigned.
• Provides proper customer service such as greeting customers and following fitting room policies.
• Follows all safety procedures.
• Keeps a professional, neat appearance with a name tag.
• Assists with merchandising on the sales floor according to stock levels.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention efforts and reports incidents as needed.

Skills

Communication

Organizational skills

Flexible schedule

Mathematical calculations

Education

High school diploma

Job description

CITITRENDS is seeking a Sales Associate to deliver outstanding customer service, maintain store cleanliness, and help customers find merchandise in a fast-paced, multi-location retail environment. You will handle cash, checks, and cards, assist with price changes, and support loss-prevention efforts while representing the brand professionally.

The role requires a high school diploma, flexible schedule including nights and weekends, and strong communication and math skills to perform basic