Retail Sales Associate - Customer Focus & Store Support

The Children's Place; United States; On-site; USD 23,000 - 28,000; Full time

Job summary

The Children's Place in Concord, California is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will provide excellent customer service with strong product knowledge and selling techniques, while maintaining merchandise presentation and a clean store and backroom.

You will handle cashwrap transactions, assist with promotions, maintain stock levels across sizes, and ensure losses are minimized through proper procedures.

Qualifications

• Excellent customer engagement.
• Demonstrated time management and organizational skills.
• Ability to work in team environment.
• Must be adaptable and flexible to changing priorities.
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts.
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing promotions and offer solutions for out of stock items.
• Exercise sound judgment in effectively addressing customer concerns.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly service at the cashwrap and educate customers on the PLACE Card.
• Maintain appropriate stock levels and ensure sizes and styles are represented.
• Follow company standards of merchandise presentation, signage, and display.
• Contribute to a neat, clean, organized stockroom and a customer-ready environment.
• Perform daily housekeeping duties to company standard.
• Inform Store Leadership of maintenance and facility needs.
• Contribute toward store goals.
• Process stock as needed.

Skills

Customer engagement

Time management

Organizational skills

Team environment

Flexibility

Scheduling

Stockroom handling

Education

High School diploma or equivalent

Job description

The Children's Place in Concord, California is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will provide excellent customer service with strong product knowledge and selling techniques, while maintaining merchandise presentation and a clean store and backroom.

You will handle cashwrap transactions, assist with promotions, maintain stock levels across sizes, and ensure losses are minimized through proper procedures.