Retail Sales Associate — Customer Focus & Same Day Pay

careers-dcgoodwill; Bowie (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Same-day pay

PTO

Holiday pay premium

Life insurance

Dental & vision

Pet insurance

Employee discounts

EAP

401(k) with match

Job summary

Goodwill in Bowie, MD is seeking a friendly Retail Sales Associate to be the face of our store, help customers, and maintain neat merchandise. You will assist customers on the floor and over the phone, ring sales, and ensure accurate checkout while maintaining a welcoming appearance.

Strong communication and basic math skills are valued, as are prior retail or cash register experience. This role offers opportunities for growth, flexible scheduling, and employee discounts across our store network.

Qualifications

• Ability to effectively communicate with customers and GGW associates.
• Ability to provide exceptional customer service to all of our customers.
• Ability to settle customer complaints.
• Ability to perform basic math skills.
• Ability to stand for prolonged periods of time (up to 7 hours per 8-hour shift).
• Ability to bend and lift up to 40 pounds frequently.
• Basic working knowledge of computer applications and the internet.
• A minimum of six months of previous work experience.
• High School Diploma or equivalent.
• Previous experience working in a retail environment.
• Excellent customer service related skills.
• Working knowledge of a cash register.
• Multilingual with complete fluency in English.

Responsibilities

• Provides professional and courteous service to all customers inside the store, outside of the store, and on the phone.
• Assures merchandise is placed on the sales floor in a timely manner
• Able to ensure items are rung accurately on the register
• Demonstrates accurate cash handling skill to include but is not limited to making change, operate and maintain the cash register, check and charge card machine, and use of a calculator
• Maintains knowledge of merchandise and answers customer’s questions courteously and promptly
• Keeps floor merchandise neat and orderly (racks, shelves, bins, and hangers) and assists customers with purchase selections.
• Maintains clean professional appearance
• Maintain an orderly and clean register area
• Maintain familiarity with store security procedures and exercise security practices when necessary
• Perform general housekeeping responsibilities to include: store upkeep duties as needed to include sweeping, mopping, vacuuming, wiping shelves, and dusting (including restrooms and dressing rooms)
• Perform other duties as assigned by management

Skills

Action Oriented

Customer Focus

Composure

Time Management

Job description

Goodwill in Bowie, MD is seeking a friendly Retail Sales Associate to be the face of our store, help customers, and maintain neat merchandise. You will assist customers on the floor and over the phone, ring sales, and ensure accurate checkout while maintaining a welcoming appearance.

Strong communication and basic math skills are valued, as are prior retail or cash register experience. This role offers opportunities for growth, flexible scheduling, and employee discounts across our store network.