Retail Sales Associate: Customer-First Service & Merchandising

Guest Services; Wilbur (WA); On-site; USD 23,000 - 28,000; Full time

Job summary

Guest Services, Inc. is looking for a Retail Sales Associate to assist customers with purchases, merchandising, and cash handling. You will greet guests, explain products, and ensure exceptional service at all times in a fast-paced retail setting.

The role involves processing payments, duties around the sales floor, event support, and maintaining a clean, safe environment while adhering to company policies and standards.

Qualifications

• Partial high school education; High School Diploma/G.E.D. preferred.
• Mathematic Skills.
• Interest and knowledge in Washington, DC's landmarks, monuments and memorials preferred.
• Excellent sanitation habits.
• Professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling training.
• Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Smile and greet customers entering unit; answer customers' questions, and provide information on company products, promotions, and policies.
• Thank each customer.
• Describe merchandise and explain use, operation, and care of merchandise to customers.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.
• Maintain neatness and cleanliness of the retail operation.
• Turn in cash drawer and sales reconciliation at shifts' end.
• Assisting with special events.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

Mathematic Skills

Cash handling

Customer service

Education

High School Diploma/G.E.D. preferred.

Tools

Cash register

Job description

Guest Services, Inc. is looking for a Retail Sales Associate to assist customers with purchases, merchandising, and cash handling. You will greet guests, explain products, and ensure exceptional service at all times in a fast-paced retail setting.

The role involves processing payments, duties around the sales floor, event support, and maintaining a clean, safe environment while adhering to company policies and standards.