Retail Sales Associate

HMSHost; Dallas (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

HMSHost is seeking a Retail Sales Associate in Dallas, Texas. This role involves providing excellent customer service, handling cash transactions, and maintaining merchandise displays. Candidates with customer service and cash handling experience are preferred. The position requires lifting up to 40 lbs and the ability to communicate effectively with customers. Join a dynamic team dedicated to ensuring customer satisfaction in a retail environment.

Qualifications

• Customer service and cash handling experience preferred.
• Ability to speak, read, and comprehend instructions and policy documents.
• Ability to lift and/or move up to 40 lbs.

Responsibilities

• Handle merchandise or cash in accordance with corporate policies.
• Administer point of sale opening and closing procedures.
• Resolve customer complaints ensuring satisfaction.

Skills

Customer service

Cash handling

Merchandise sales

Job description

The Retail Sales Associate is responsible for providing excellent service to all customers through direct salesmanship, and prompt and courteous service; completing each transaction in a quick and efficient manner, minimizing delays to the customer; developing thorough knowledge of all merchandise carried in the store(s) and offering selection guidance to customers; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Lead Retail Sales Associate or the Store Manager / Assistant Store Manager.

Essential Functions

• Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies.
• Administers all point of sale opening and closing procedures in accordance with corporate policy.
• Resolves all customer complaints in a manner consistent with company policy, and with customer satisfaction in mind.
• Ensures that all customers receive receipts on all purchases.
• Communicates all merchandise needs or issues to appropriate supervisors.
• Contributes to the overall display and presentation efforts within the store environment, including stocking/replenishing merchandise, following visual merchandising guidelines, and general store housekeeping duties.
• Participates in physical inventory counts as required.

Minimum Qualifications, Knowledge, Skills, and Work Environment

• Customer service and cash handling experience preferred.
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
• Requires the ability to lift and/or move up to 40 lbs.
• Requires the ability to bend, twist, and stand to perform normal job functions.
• Experience in retail merchandise sales preferred.