Retail Sales Associate: Customer Experience Pro

belk; LaGrange (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401K with Matching Contribution

Generous PTO

Merchandise Discounts

Paid Maternity and Paternal Leave

Growth and Professional DevelopmentOp­

Employee Assistance Programs

Education and Tuition Reimbursement

Job summary

Belk in LaGrange, GA is seeking a customer-focused associate to greet, assist, and deliver personalized service while driving store goals. You will handle transactions, respond to inquiries, manage returns, and contribute to a welcoming shopping environment.

Responsibilities include applying suggestive selling, maintaining merchandising standards, and staying informed about products, promotions, and store events.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently; handle inquiries, returns, and concerns with professionalism.
• Maintain selling areas, merchandising presentation, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Use training tools and feedback to boost product knowledge, sales skills, and performance.
• Stay informed of products, promotions, policies, and store events to deliver accurate information.
• Contribute to a positive store culture by sharing knowledge and celebrating achievements.
• Support store operations with fulfillment, pricing, promotional sets, product placement, and other tasks.
• Follow asset protection procedures, safety guidelines, and security protocols to minimize risk.

Job description

Belk in LaGrange, GA is seeking a customer-focused associate to greet, assist, and deliver personalized service while driving store goals. You will handle transactions, respond to inquiries, manage returns, and contribute to a welcoming shopping environment.

Responsibilities include applying suggestive selling, maintaining merchandising standards, and staying informed about products, promotions, and store events.