Retail Sales Associate: Customer Experience Pro

R301US Hibbett Retail, Inc.; Chesapeake (VA); On-site; USD 18,000 - 21,000; Full time

Job summary

Hibbett Retail, Inc. in Chesapeake, VA is seeking a Sales Associate to deliver quality customer service and drive product sales. The role requires knowledge of our store’s merchandise and promotions, and the ability to create a welcoming customer experience.

You will assist customers, promote services, achieve sales targets, and support daily store operations. This is a non-exempt, hourly position reporting to the Store Manager; the pay is $13.60 per hour.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Assist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced

Self-starter

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Chesapeake, VA is seeking a Sales Associate to deliver quality customer service and drive product sales. The role requires knowledge of our store’s merchandise and promotions, and the ability to create a welcoming customer experience.

You will assist customers, promote services, achieve sales targets, and support daily store operations. This is a non-exempt, hourly position reporting to the Store Manager; the pay is $13.60 per hour.