Retail Sales Associate — Customer Experience & Merchandising

KIRKLAND; Wichita (KS); On-site; USD 25,000 - 32,000; Full time

Job summary

Kirkland's Home in Wichita, KS is seeking a Sales Associate to deliver an exceptional shopping experience by applying our customer service model and assisting with operations and merchandising under management guidance.

You will drive sales by engaging customers, processing transactions, stocking, setting floorsets, and maintaining visual displays, while supporting promotions and loyalty programs.

Qualifications

• Energetic, people and results oriented, competitive with a drive to succeed.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives, handbook and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Ability to work independently as well as part of a team.
• Must be able to ascend/descend a ladder to retrieve and stock products.
• Frequently positions self to retrieve and stock products in the stock room and sales floor.
• Must be able to stand and move around the store for prolonged periods to greet and assist customers.
• Must be able to frequently communicate with customers in person, electronically, and telephonically.
• Must be able to move merchandise 50 pounds or more to and from the stock room to sales floor.
• Must be able to operate a Point of Sale system, registers and hand held devices efficiently.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience.
• Actively engages with all customers modeling exceptional selling behaviors.
• Greets every customer with enthusiasm and maintains a positive attitude.
• Educates each customer on loyalty programs, current promotions and merchandise to support basket growth.
• Maintains Kirkland’s Home branding by treating customers and coworkers with respect.
• Aims to meet or exceed goals related to company initiatives and programs.
• Assists in receiving merchandise safely and efficiently.
• Keeps the sales floor and stockroom organized and stocked.
• Maintains merchandise presentation, pricing and accurate inventory levels.
• Supports a culture of Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit.

Job description

Kirkland's Home in Wichita, KS is seeking a Sales Associate to deliver an exceptional shopping experience by applying our customer service model and assisting with operations and merchandising under management guidance.

You will drive sales by engaging customers, processing transactions, stocking, setting floorsets, and maintaining visual displays, while supporting promotions and loyalty programs.