Retail Sales Associate: Customer Experience & Merchandising

Horizon Goodwill; Shepherdstown (WV); On-site; USD 15,000 - 21,000; Full time

Job summary

Horizon Goodwill in Shepherdstown, WV is seeking a Store Clerk to provide exceptional customer service, process sales at the cash register, price items, and maintain stock levels. The role supports round-up donations and engages customers with our mission.

The position also involves keeping the store clean, arranging displays, following safety procedures, and completing daily paperwork with accuracy. Opportunity for growth into supervisory roles is available.

Qualifications

• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to 50 lbs.

Responsibilities

• Provide excellent customer service by greeting and offering assistance to all customers.
• Operate cash register and follow money-handling procedures.
• Assist with store displays and organization of product that promotes an enhanced shopping experience.
• Maintain store cleanliness by sweeping, mopping, dusting, emptying trash cans, and insuring hangers and racks are orderly.
• Follow all required safety and security procedures.
• Maintain compliance to all company policy and procedures as well as store policies to include but not limited to opening and closing tasks, pricing, markdowns, and accurate, timely completion of required paperwork.
• Complete open and closing tasks as necessary as well as pricing products, markdowns, and accurate, timely completion of daily paperwork.
• Receive and verify merchandise received in the location and maintain adequate stock levels.
• Price product and rotate stock as instructed by management.
• Participate in training as required.
• Perform all other duties as assigned.

Skills

Customer service

Cash handling

Merchandising

Stock management

Teamwork

Job description

Horizon Goodwill in Shepherdstown, WV is seeking a Store Clerk to provide exceptional customer service, process sales at the cash register, price items, and maintain stock levels. The role supports round-up donations and engages customers with our mission.

The position also involves keeping the store clean, arranging displays, following safety procedures, and completing daily paperwork with accuracy. Opportunity for growth into supervisory roles is available.