Retail Sales Associate — Customer Experience Champion

The TJX Companies, Inc.; Woodbridge Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking team-oriented individuals for Marshalls in Iselin, NJ. You will deliver exceptional customer service, assist customers across daily tasks, and support various store functions to keep the operation running smoothly.

You will promote loyalty programs, handle transactions, and contribute to a positive store culture while adhering to safety and merchandising standards. Competitive benefits and a comprehensive rewards package are offered.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Adhere to operational, merchandising, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Support store recovery and maintain store cleanliness and safety.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexible schedule

Job description

The TJX Companies, Inc. is seeking team-oriented individuals for Marshalls in Iselin, NJ. You will deliver exceptional customer service, assist customers across daily tasks, and support various store functions to keep the operation running smoothly.

You will promote loyalty programs, handle transactions, and contribute to a positive store culture while adhering to safety and merchandising standards. Competitive benefits and a comprehensive rewards package are offered.