Retail Sales Associate - Customer Experience Champion

JD Sports NA; Tupelo (MS); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett Sports in Tupelo, MS is seeking a Sales Associate to deliver exceptional customer service and promote merchandise. You will assist customers, maintain knowledge of products, and uphold store policies while representing the brand.

Responsibilities include helping customers, promoting services, achieving sales goals, supporting daily store operations, and participating in team meetings. Must be reliable, detail-oriented, and able to work in a fast-paced retail environment.

Qualifications

• 0–2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and multi-tasking.
• Team-player with passion for customer service and selling.

Responsibilities

• Provide extraordinary customer service and assist customers entering the store.
• Promote and sell services and merchandise.
• Set goals to improve selling skills and track sales.
• Follow company policies and visual/manual guidelines.
• Assist in daily store operations including shipments and maintenance.
• Present merchandise to promote sales using product knowledge.
• Aim to meet or exceed sales targets.
• Communicate needs and issues to store management.
• Attend staff meetings and training sessions.
• Protect assets and report potential fraud risk.

Skills

Customer service

Communication

Teamwork

Attention to detail

Initiative

Job description

Hibbett Sports in Tupelo, MS is seeking a Sales Associate to deliver exceptional customer service and promote merchandise. You will assist customers, maintain knowledge of products, and uphold store policies while representing the brand.

Responsibilities include helping customers, promoting services, achieving sales goals, supporting daily store operations, and participating in team meetings. Must be reliable, detail-oriented, and able to work in a fast-paced retail environment.