Retail Sales Associate: Customer Experience Champion

R301US Hibbett Retail, Inc.; Pontotoc (MS); On-site; USD 11,000 - 14,000; Full time

Job summary

Hibbett Retail, Inc. in Pontotoc, MS is seeking a Sales Associate to deliver quality customer service and drive product sales in our store. You will learn product knowledge across departments and promote merchandise and promotions to create a memorable shopping experience for every guest.

The right candidate is friendly, reliable, and able to handle busy periods with a positive attitude, helping customers and supporting store operations as needed.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service during store interactions.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Uphold company policies and standards across manuals and memos.
• Assist in daily store operations including work lists, shipments, and maintenance.
• Present merchandise to promote and sell goods per knowledge manuals.
• Consistently achieve and/or exceed sales targets and goals.
• Identify merchandise needs and communicate issues to store management.
• Attend staff meetings and tech clinics for the store.
• Protect assets and financial information; report potential fraud risks.

Skills

Customer service

Interpersonal skills

Communication skills

Fast-paced environment

Self-motivation

Team player

Job description

Hibbett Retail, Inc. in Pontotoc, MS is seeking a Sales Associate to deliver quality customer service and drive product sales in our store. You will learn product knowledge across departments and promote merchandise and promotions to create a memorable shopping experience for every guest.

The right candidate is friendly, reliable, and able to handle busy periods with a positive attitude, helping customers and supporting store operations as needed.