Retail Sales Associate — Customer Experience Champion

R301US Hibbett Retail, Inc.; Jackson (MS); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett Retail, Inc. in Jackson, MS is seeking a Sales Associate to deliver high-quality customer service, promote products, and drive sales in a fast-paced environment.

The role requires strong communication, a self-starter attitude, and attention to detail to help customers find the right footwear and apparel while upholding store policies and ensuring a positive shopping experience.

Qualifications

• 0-2 years of customer service experience (must).
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and multi-tasking ability.
• Team player with passion for customer service and selling.

Responsibilities

• Provide extraordinary customer service and assist customers as they enter the store.
• Promote and sell services and merchandise offered by the organization.
• Set goals to grow selling skills and track sales performance.
• Follow all company policies, procedures, and manuals.
• Assist in daily store operations including shipments and maintenance.
• Present merchandise to promote sales based on product knowledge.
• Consistently achieve and exceed sales targets.
• Communicate merchandise needs and pricing concerns to management.
• Attend staff meetings and trainings.
• Protect company assets by adhering to internal controls and reporting fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Jackson, MS is seeking a Sales Associate to deliver high-quality customer service, promote products, and drive sales in a fast-paced environment.

The role requires strong communication, a self-starter attitude, and attention to detail to help customers find the right footwear and apparel while upholding store policies and ensuring a positive shopping experience.