Retail Sales Associate — Customer Experience Champion

The Children's Place; Gilroy (CA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Equal Opportunity Employer

Diverse and inclusive work environment

Job summary

The Children’s Place store in Gilroy, California is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, communicate product knowledge, and apply effective selling techniques to meet targets.

Responsibilities include greeting customers, handling stock and backroom organization, and maintaining merchandise presentation. Must be 18+, with high school diploma or equivalent, and retail experience preferred.

Qualifications

• High School diploma or equivalent.
• Previous retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing current promotions and offer solutions for out of stock items when necessary.
• Exercise sound judgment in effectively addressing customer concerns.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the PLACE Card.
• Maintain stock levels and ensure sizes and styles are represented.
• Follow standards of merchandise presentation, signage, and display.
• Support and maintain a neat, clean, and organized stockroom and a customer ready environment.
• Perform daily housekeeping duties to company standard.
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure clean and safe environment.
• Contribute focused, well-managed efforts towards achievement of store goals.
• Exhibit flexibility by processing stock when necessary.

Job description

The Children’s Place store in Gilroy, California is seeking a Sales Associate to support the Store Leadership Team in achieving company goals. You will model excellent customer service, communicate product knowledge, and apply effective selling techniques to meet targets.

Responsibilities include greeting customers, handling stock and backroom organization, and maintaining merchandise presentation. Must be 18+, with high school diploma or equivalent, and retail experience preferred.