Retail Sales Associate - Customer Experience Champion

Rack Room Shoes; Charlotte (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Rack Room Shoes in Charlotte, NC is seeking a customer-focused retail associate to deliver a friendly shopping experience and maintain store standards. You will help customers find products, process sales, and participate in promotions while upholding policies and procedures.

The role requires basic cash handling and product knowledge, with a team-oriented mindset to support store management and ensure merchandise is presented attractively on the sales floor.

Qualifications

• Experience in retail sales, preferably footwear.
• Basic visual merchandising and store presentation knowledge.
• Knowledge of store policies and procedures.
• Ability to maintain accuracy in cash handling.
• Strong interpersonal and communication skills.

Responsibilities

• Create an excellent shopping experience for customers.
• Meet sales and work goals set by store management.
• Promote rewards programs and other initiatives.
• Maintain merchandise presentation and stock organization.
• Process sales and POS transactions accurately.
• Assist in inventories and loss-prevention efforts.

Skills

Interpersonal skills

Verbal communication

Organization

Math skills

Customer service

Tools

POS software

Job description

Rack Room Shoes in Charlotte, NC is seeking a customer-focused retail associate to deliver a friendly shopping experience and maintain store standards. You will help customers find products, process sales, and participate in promotions while upholding policies and procedures.

The role requires basic cash handling and product knowledge, with a team-oriented mindset to support store management and ensure merchandise is presented attractively on the sales floor.