Retail Sales Associate - Customer Experience Champion

The TJX Companies, Inc.; Austin (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

EAP

Bereavement

401(k) contributions

Child care discounts

Cell phone discounts

Pet & legal insurance

Referral bonuses

Job summary

The TJX Companies, Inc. in Austin, TX is hiring a store associate focused on delivering outstanding customer service, maintaining a clean, organized selling floor, and supporting daily store operations across departments.

You will work with a diverse team, benefit from a competitive pay and benefits package, and have opportunities for growth within TJX brands like TJ Maxx, Marshalls and HomeGoods. Join a Fortune 100 company that values inclusion and collaboration.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains a clean and organized store environment.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established procedures.
• Processes and prepares merchandise for the sales floor following company procedures.
• Participates in store recovery and maintains safety and cleanliness.

Skills

Customer service

Communication

Organization

Multi-tasking

Flexibility

Safety awareness

Job description

The TJX Companies, Inc. in Austin, TX is hiring a store associate focused on delivering outstanding customer service, maintaining a clean, organized selling floor, and supporting daily store operations across departments.

You will work with a diverse team, benefit from a competitive pay and benefits package, and have opportunities for growth within TJX brands like TJ Maxx, Marshalls and HomeGoods. Join a Fortune 100 company that values inclusion and collaboration.