Retail Sales Associate — Customer Experience

Dollar General; Ferrum (VA); On-site; USD 24,000 - 34,000; Full time

Job summary

Dollar General is seeking a Sales Associate to assist customers, operate the cash register, stock merchandise, and keep the store clean to maximize profitability and customer satisfaction. You will greet customers, help locate merchandise, and support everyday store operations.

The role involves handling transactions, following planograms, stocking displays, and providing friendly service in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to follow planograms and merchandise presentation guides.
• Basic cash handling knowledge.
• Strong interpersonal and communication skills.
• Able to operate a cash register.

Responsibilities

• Assist customers in locating and purchasing merchandise.
• Operate cash register and scanner, total purchases, collect payment, and bag items.
• Stock, restock, and rotate merchandise; build merchandise displays.
• Clean the store and assist with sidewalk displays.
• All duties as assigned by the Store Manager to maximize store profitability and customer satisfaction.

Skills

Customer service

Cash handling

Merchandise stocking

Planogram compliance

Communication skills

Safety awareness

Basic math

Cash register functions

Stock merchandise

Education

High school diploma or equivalent

Job description

Dollar General is seeking a Sales Associate to assist customers, operate the cash register, stock merchandise, and keep the store clean to maximize profitability and customer satisfaction. You will greet customers, help locate merchandise, and support everyday store operations.

The role involves handling transactions, following planograms, stocking displays, and providing friendly service in a fast-paced retail environment.