Retail Sales Associate — Customer Experience Focus

Dollar General; London (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Dollar General is seeking a Sales Associate to assist customers, operate the cash register, stock merchandise, and maintain store cleanliness. The role focuses on friendly customer service and accurate transactions in a fast-paced retail environment.

Responsibilities include greeting customers, processing payments, stocking shelves, and keeping displays organized. High school diploma or equivalent is preferred, with emphasis on safety and planogram compliance.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Cash handling

Planogram reading

Merchandise stocking

Basic math

Cash register operation

Communication

Safety awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Dollar General is seeking a Sales Associate to assist customers, operate the cash register, stock merchandise, and maintain store cleanliness. The role focuses on friendly customer service and accurate transactions in a fast-paced retail environment.

Responsibilities include greeting customers, processing payments, stocking shelves, and keeping displays organized. High school diploma or equivalent is preferred, with emphasis on safety and planogram compliance.