Retail Sales Associate: Customer Service & Merchandising

Dollar General; Springfield (IL); On-site; USD 1,791,000 - 2,066,000; Full time

Job summary

Dollar General is seeking a Sales Associate to assist customers, operate the register, stock merchandise, and maintain store appearance in a fast-paced environment. You will help customers locate items, process transactions, and ensure merchandise is displayed according to planograms.

The role emphasizes friendly communication, accuracy in cash handling, and teamwork to support store profitability and customer satisfaction.

Qualifications

• Provide excellent customer service and greet customers.
• Operate cash register, scan items, collect payment and give change.
• Stock, restock, rotate merchandise and set up displays.
• Follow planograms and merchandise presentation guides.
• Read, understand and follow safety policies and procedures.

Responsibilities

• Assist customers in locating and purchasing merchandise.
• Maintain clean and organized store environment.
• Perform cashier duties and handle transactions accurately.
• Unload trucks, stock shelves, and build displays as directed by management.

Skills

Customer service

Cash handling

Merchandise stocking

Planogram reading

Cash register operation

Interpersonal communication

Store cleanliness

Education

High school diploma or equivalent preferred

Job description

Dollar General is seeking a Sales Associate to assist customers, operate the register, stock merchandise, and maintain store appearance in a fast-paced environment. You will help customers locate items, process transactions, and ensure merchandise is displayed according to planograms.

The role emphasizes friendly communication, accuracy in cash handling, and teamwork to support store profitability and customer satisfaction.