Retail Sales Associate — Customer Experience Pro

Dollar General; Bluefield (VA); On-site; USD 25,000 - 32,000; Full time

Job summary

Dollar General is seeking a Sales Associate to help customers locate and purchase merchandise, operate the cash register, stock shelves, and maintain store cleanliness. The role involves assisting customers, handling payments, and supporting display setups to maximize store profitability and customer satisfaction.

The ideal candidate will have strong interpersonal skills, basic math, and familiarity with cash handling.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.
• High school diploma or equivalent preferred.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal communication

Cash handling

Planogram reading

Basic math

Cash register operations

Stocking merchandise

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar General is seeking a Sales Associate to help customers locate and purchase merchandise, operate the cash register, stock shelves, and maintain store cleanliness. The role involves assisting customers, handling payments, and supporting display setups to maximize store profitability and customer satisfaction.

The ideal candidate will have strong interpersonal skills, basic math, and familiarity with cash handling.