Retail Sales Associate — Create Memorable Toy Experiences

Pop Mart; Town of Florida (NY); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive compensation

Onboarding & training

Promotion opportunities

Brand events

Job summary

POP MART is seeking energetic Sales Associates to deliver memorable shopping experiences at Pembroke Pines Mall. You will serve as a brand ambassador, sharing POP MART’s world of collectible art toys and helping customers discover products that excite them.

Responsibilities include greeting customers, driving sales, managing inventory, and maintaining a welcoming store environment. Experience in retail or service helps you succeed in this fast-paced role.

Qualifications

• Customer-focused retail experience preferred.
• Excellent verbal and interpersonal skills.
• Ability to build rapport with diverse customers.
• Willingness to learn POP MART products and stories.

Responsibilities

• Deliver an exceptional customer experience by warmly welcoming every guest and building authentic customer relationships.
• Become a brand ambassador by sharing POP MART's story, artist collaborations, and product collections.
• Educate customers on our collectible culture and new product launches.
• Drive sales through personalized recommendations and achieving store goals.
• Process purchases, returns, exchanges, and loyalty transactions accurately.
• Assist with receiving shipments, merchandising, and inventory integrity.
• Maintain clean, organized, and safe sales floor and backroom.

Skills

Customer service

Sales

Communication

Retail experience

Education

High school diploma or equivalent

Tools

POS system

Job description

POP MART is seeking energetic Sales Associates to deliver memorable shopping experiences at Pembroke Pines Mall. You will serve as a brand ambassador, sharing POP MART’s world of collectible art toys and helping customers discover products that excite them.

Responsibilities include greeting customers, driving sales, managing inventory, and maintaining a welcoming store environment. Experience in retail or service helps you succeed in this fast-paced role.