Retail Sales Associate: Create Memorable Shopper Moments

Macy's; Mission Viejo (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Eight paid holidays

Career development

Employee discounts

Job summary

Macy's, Inc. is seeking a Retail Selling Colleague to deliver friendly, personalized service and drive sales. You’ll greet customers, understand their needs, and connect them with the right products while maintaining a clean, organized sales floor and fitting rooms.

This role emphasizes teamwork, strong product knowledge, and a warm, genuine hospitality approach. You’ll help customers through the entire shopping experience, promote the Loyalty program, and aim to meet daily sales goals.

Qualifications

• Flexible availability, including days, evenings, weekends and holidays with regular attendance.
• Read and understand employment policies and safety rules.
• Be comfortable communicating and collaborating with customers and colleagues.
• Able to learn about promotions and products to engage customers.

Responsibilities

• Greet customers, understand needs, and guide them to products and services.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Support merchandise movement and price updates as needed.
• Promote Macy’s Loyalty program benefits and thank customers at checkout.
• Collaborate with team to deliver friendly, efficient service.

Skills

Customer service

Communication

Team player

Sales goals

Hospitality

Job description

Macy's, Inc. is seeking a Retail Selling Colleague to deliver friendly, personalized service and drive sales. You’ll greet customers, understand their needs, and connect them with the right products while maintaining a clean, organized sales floor and fitting rooms.

This role emphasizes teamwork, strong product knowledge, and a warm, genuine hospitality approach. You’ll help customers through the entire shopping experience, promote the Loyalty program, and aim to meet daily sales goals.