Retail Sales Associate: Create Memorable Customer Moments

Macy's, Inc.; Champaign (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking a Retail Selling Colleague to deliver outstanding customer service and drive sales on the sales floor and in fitting rooms.

You’ll combine warmth, product knowledge, and personalized recommendations to create memorable shopping experiences for every guest. Join a team focused on achieving daily sales goals, maintaining a clean, welcoming store environment, and promoting Macy’s loyalty benefits.

Qualifications

• Flexible availability for days, evenings, weekends and holidays.
• Ability to understand and communicate effectively with customers and colleagues.
• Comfort with reading and understanding employment policies and safety rules in English.
• Enjoy meeting people, learning about them, and sharing information.
• Ability to meet daily sales goals and work in a fast-paced environment.
• Self-motivation with strong teamwork and adaptable to changing priorities.
• Comfort with using electronic devices and processing transactions.

Responsibilities

• Greet customers and engage with warmth to build relationships.
• Help customers on the sales floor and in fitting rooms with product recommendations.
• Keep the selling space clean, organized, and inviting for shoppers.
• Explain Macy's Loyalty program benefits and assist with transactions.
• Collaborate with teammates to achieve store sales goals and provide excellent service.

Skills

Flexibility

Customer focus

Team player

Effective communication

English reading/writing

Job description

Macy’s, Inc. is seeking a Retail Selling Colleague to deliver outstanding customer service and drive sales on the sales floor and in fitting rooms.

You’ll combine warmth, product knowledge, and personalized recommendations to create memorable shopping experiences for every guest. Join a team focused on achieving daily sales goals, maintaining a clean, welcoming store environment, and promoting Macy’s loyalty benefits.