Retail Sales Pro: Create Memorable Customer Moments

Macy's; Palo Alto (CA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to deliver exceptional customer service and personalized product recommendations on the sales floor. You will connect customers with the right products, share information about promotions, and help maintain an inviting shopping environment.

As a key part of the team, you’ll work toward sales goals, greet customers warmly, and provide support across storefront operations.

Qualifications

• Excellent customer service skills and a friendly, approachable demeanor.
• Ability to meet sales goals and work with a team.
• Comfort with assisting customers and using store technology.

Responsibilities

• Greet customers and assess their needs to recommend products.
• Maintain a clean, organized sales floor and fitting rooms.
• Support cash wrap and loyalty programs while delivering genuine hospitality.

Job description

Macy's is seeking a Retail Selling Colleague to deliver exceptional customer service and personalized product recommendations on the sales floor. You will connect customers with the right products, share information about promotions, and help maintain an inviting shopping environment.

As a key part of the team, you’ll work toward sales goals, greet customers warmly, and provide support across storefront operations.