Retail Sales Associate: Create Memorable Customer Moments

Macy's; Austin (TX); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives program

Annual merit review

Employee assistance program

Job summary

Macy's is seeking a Retail Selling Colleague to deliver friendly, personalized service on the sales floor and in the fitting room. You will greet customers, understand their needs, and guide them to products and services that delight, while maintaining a clean, inviting space.

You’ll work to meet daily sales goals through engaging conversations, product knowledge, and loyalty program explanations. This role emphasizes teamwork, hospitality, and a positive shopping experience for every guest.

Qualifications

• Retail or customer service experience preferred.
• Ability to communicate clearly with customers and teammates.
• Willingness to stand and move for long periods.

Responsibilities

• Greet customers and understand their needs to offer personalized recommendations.
• Maintain a clean, welcoming selling floor and fitting room area.
• Support achieving sales targets through friendly, proactive service.
• Lead customers through the shopping journey and communicate loyalty benefits.

Skills

Customer service

Communication

Teamwork

Flexibility

Sales orientation

Job description

Macy's is seeking a Retail Selling Colleague to deliver friendly, personalized service on the sales floor and in the fitting room. You will greet customers, understand their needs, and guide them to products and services that delight, while maintaining a clean, inviting space.

You’ll work to meet daily sales goals through engaging conversations, product knowledge, and loyalty program explanations. This role emphasizes teamwork, hospitality, and a positive shopping experience for every guest.