Retail Sales Associate - Create Joyful Customer Experiences

Daiso USA; Sacramento (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

Daiso USA is hiring a Store Sales Associate in California. The role focuses on delivering excellent customer service, assisting customers with product questions, and driving sales through thoughtful recommendations. You will maintain merchandise presentation, process transactions, and help keep the store clean and organized.

A lead-shift option may involve coordinating tasks and supporting management. Ideal candidates have strong communication skills, a positive attitude, and a willingness to

Qualifications

• High School Diploma or equivalent preferred.
• 0-2 years of relevant retail or customer service experience preferred.
• Prior retail sales experience, sales associate experience, or similar customer-facing experience is a plus.
• Prior experience supporting opening/closing, task coordination, training, or shift support is a plus for Lead Shift assignments.

Responsibilities

• Greet and direct customers in a friendly and professional manner.
• Answer customer questions about products, promotions, discounts, and special offers.
• Identify customer needs and recommend products or solutions to support the shopping experience.
• Upsell through appropriate product recommendations and maintain awareness of new products and promotions.
• Promptly resolve customer concerns when able and elevate complaints or sensitive issues to store leadership when necessary.
• Operate the cash register and accurately process cash, check, or card payments.
• Keep the sales floor, checkout area, and back stock area clean, organized, and safe.
• Assist with receiving, organizing, pricing, labeling, and replenishing merchandise.

Skills

Communication skills

Customer service

Cash handling

Sales experience

Education

High School Diploma, GED, or equivalent

Tools

POS systems

Job description

Daiso USA is hiring a Store Sales Associate in California. The role focuses on delivering excellent customer service, assisting customers with product questions, and driving sales through thoughtful recommendations. You will maintain merchandise presentation, process transactions, and help keep the store clean and organized.

A lead-shift option may involve coordinating tasks and supporting management. Ideal candidates have strong communication skills, a positive attitude, and a willingness to