Retail Sales Associate - Clienteling & POS Pro

Vince; Palo Alto, Northern (CA, KY); Hybrid; USD 18,000 - 29,000; Full time

Benefits offered by this job

Robust healthcare options

401(k) with employer match

Generous paid time off

Job summary

Vince in Palo Alto, CA is seeking a dynamic Full-Time Sales Associate to drive sales and build lasting customer relationships. The role emphasizes understanding customer needs, maintaining store presentation, and handling merchandise with care.

The successful candidate will manage post-sale client contact via phone, email and written follow-up, and operate the POS and email systems to support daily operations. Prior retail experience is preferred and reliability is essential.

Qualifications

• Prior experience in retail sales is preferred.
• Strong verbal and written communication skills for effective customer interaction.
• Able to lift, carry or move objects up to 35 pounds when merchandising the sales floor.

Responsibilities

• Achieve and exceed personal sales and productivity goals.
• Demonstrate knowledge of merchandise features to maximize sales.
• Identify customer needs and overcome objections.
• Maintain client development beyond the initial sale via phone, email and written follow-up.
• Maintain housekeeping and visual standards of the store.
• Operate the POS register and email systems.
• Safeguard store inventory per loss prevention program.
• Follow store policies and procedures.
• Manage client books and clienteling.

Skills

Reliability

Tools

POS system

Email system

Job description

Vince in Palo Alto, CA is seeking a dynamic Full-Time Sales Associate to drive sales and build lasting customer relationships. The role emphasizes understanding customer needs, maintaining store presentation, and handling merchandise with care.

The successful candidate will manage post-sale client contact via phone, email and written follow-up, and operate the POS and email systems to support daily operations. Prior retail experience is preferred and reliability is essential.