Retail Sales Associate: Brand Ambassador & Service

Crocs; Homestead (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Crocs, Inc. is hiring in Florida for a Retail Associate role. You will deliver outstanding customer experiences, support store operations, and act as a brand ambassador across product launches and collaborations.

Flexibility is required to cover nights, weekends, and holidays in a fast-paced retail environment. You will move merchandise, assist with inventory, and uphold Crocs policies while delivering exceptional service.

Qualifications

• Must be 16 years or older.
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours.
• A team first approach and a desire to succeed in a fast-paced retail environment.

Responsibilities

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model.
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience.
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies.
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.

Skills

Team first approach

Customer service

Retail experience

Tools

POS system

Job description

Crocs, Inc. is hiring in Florida for a Retail Associate role. You will deliver outstanding customer experiences, support store operations, and act as a brand ambassador across product launches and collaborations.

Flexibility is required to cover nights, weekends, and holidays in a fast-paced retail environment. You will move merchandise, assist with inventory, and uphold Crocs policies while delivering exceptional service.