Brand Ambassador & Retail Sales Associate

Carters Inc.; Sunbury (OH); On-site; USD 15,842 - 18,253; Part time

Benefits offered by this job

Employee discount

GED/tuition assistance program

English language learning (ESL)

Career development opportunities

Job summary

Carter’s in the United States is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help with product knowledge, and ensure a positive shopping experience across in-store and omnichannel channels.

Responsibilities include handling POS transactions, stocking shelves, and explaining promotions and loyalty programs. Carter’s emphasizes growth, development, and a supportive, inclusive culture with a focus on customer service excellence.

Qualifications

• A positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Job description

Carter’s in the United States is seeking a Sales Associate to be the first face of the brand for growing families. You will greet customers, help with product knowledge, and ensure a positive shopping experience across in-store and omnichannel channels.

Responsibilities include handling POS transactions, stocking shelves, and explaining promotions and loyalty programs. Carter’s emphasizes growth, development, and a supportive, inclusive culture with a focus on customer service excellence.