Retail Sales Associate - 401k + Employee Discount

Home Hardware Center, Inc.; Northern (KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

401k match

Employee Assistance Program

Vision plan

Dental plan

Accident plan

Job summary

Home Hardware Center, Inc. is seeking a Retail Salesperson to deliver excellent customer service, help customers select products, and keep the sales floor organized. You will greet customers, locate items, answer questions, and process sales with accuracy while promoting store promotions.

This hourly role requires strong math and communication skills, the ability to lift up to 100 lbs, and dependable teamwork. Prior retail or customer-service experience is preferred.

Qualifications

• Experience in retail sales or customer service.
• Strong math, reading, writing, and speaking skills.
• Ability to lift up to 100 lbs and climb a ladder.
• High school diploma or equivalent preferred.

Responsibilities

• Greet customers and provide friendly, helpful service.
• Assist customers in locating products and making purchasing decisions.
• Answer questions about merchandise, pricing, and promotions.
• Maintain a clean, organized, and well-stocked sales floor.
• Replenish inventory and organize displays as needed.
• Follow all company policies and procedures, including loss prevention.
• Assist with opening and closing duties as required.
• Handle customer complaints or direct them to a manager when necessary.
• Stay informed on new products, sales, and store promotions.
• Smile and greet all customers who enter the department or come within a normal speaking radius of the sales associate.
• The greeting should include an open-ended question such as “How may I assist you today?” or “What can I help you find today?”
• Practice excellent customer service and listen intently to customer needs.
• Direct customers to the appropriate products for the particular customer need.
• Build customer confidence by supplying product knowledge and technical assistance as it relates to the selection, use, and installation of products sold by CNRG.
• Perform sales counter functions such as order entry, special orders, and price lookup.
• Accept and respond to telephone inquiries from customers in a polite manner that provides the information sought by the customer.
• Merchandise product on shelves or other fixtures according to corporate or other plan-o-grams.
• Make new product recommendations to store management based on customer feedback.
• Write sales orders and special orders using CNRG point-of-sale systems in an appropriate manner and so orders are processed completely and correctly by suppliers the first time.
• Assist in cycle counting of inventory according to a schedule established by management.
• Stock shelves with incoming product as necessary.
• Use CNRG Resource Center to submit instances of items with incorrect retail prices, items that will not scan properly, or items with incorrect descriptions.

Skills

Strong communication

Customer service

Organizational skills

Lift 100 lbs

Education

High school diploma or equivalent

Job description

Home Hardware Center, Inc. is seeking a Retail Salesperson to deliver excellent customer service, help customers select products, and keep the sales floor organized. You will greet customers, locate items, answer questions, and process sales with accuracy while promoting store promotions.

This hourly role requires strong math and communication skills, the ability to lift up to 100 lbs, and dependable teamwork. Prior retail or customer-service experience is preferred.