Retail Sales Associate

Verizon; Livermore (CA); On-site; USD 65,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan with matching contributions

Paid time off

Tuition assistance

Employee discounts

Job summary

A leading telecommunications company is seeking a full-time Retail Sales Associate in Livermore, California. The role focuses on generating sales, providing exceptional customer service, and developing customer relationships. Competitive pay ranges from $16.00 to $21.00 per hour, plus potential commissions, allowing total annual earnings of up to $73,500. Candidates should possess a high school diploma and relevant experience, with an openness to work weekends and evenings. Benefits include a robust medical plan, 401(k), and paid time off.

Qualifications

• One or more years of relevant experience, through work or military experience.
• Openness to working evenings, weekends, and holidays.
• Willingness to pick up additional shifts during peak periods.

Responsibilities

• Generate retail sales and expand the Verizon network.
• Create connections with customers to uncover their needs.
• Close sales by fulfilling customer needs with tech solutions.

Skills

Customer service

Sales experience

Communication skills

Education

High school diploma or GED

Job description

What You'll Be Doing

A full‑time Verizon Retail Sales Associate will focus on unlocking your full potential and sales success within one of our retail stores.

• Generate retail sales by using your passion for cutting‑edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

This is a full‑time position with competitive pay, offering $16.00 to $21.00 per hour base pay, plus up to $16,000 a year in individual‑based commissions if you hit all sales goals. Top performers could earn an extra $14,500 or more in commissions, allowing total annual earnings of $65,000+ to $73,500+. Compensation varies by geography, hours worked, and performance.

Benefits and Compensation

• Best in class medical, dental, and vision coverage
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions, qualified student loan repayments, or a combination of both
• Sales recognition programs that award top performers with all‑inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (up to 16 weeks when paired with short‑term disability)
• Up to $8,000 per year in tuition assistance
• Discounts up to 50% off Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more

Additional benefits include short‑term and long‑term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, group homeowner & auto insurance, matched 401(k) savings plan, up to 6 personal days per year, paid parental leave, adoption assistance, and other incentives.

What We're Looking For

You will need to have the following:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays, with your schedule known four weeks in advance
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission‑based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If you meet these criteria, we encourage you to apply even if you don't meet every “even better” qualification.

Where You'll Be Working

In this worksite‑based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40 hours per week.

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.