Retail Sales Associate

Wireless Zone; Temperance, Northern (MI, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Free uniforms

Bonus based on performance

Competitive salary

Job summary

Verizon Retail is seeking a full-time Sales Associate to grow sales and deliver exceptional customer service in a busy retail store. You will engage customers, uncover needs, and present top-down tech solutions across our product line.

You will learn continuously through training, support merchandising and inventory, and may reach out to existing customers to expand your base. Evening/weekend hours are required, with commission-based earnings potential.

Qualifications

• High school diploma or GED required.
• Experience in customer service or sales is preferred.
• Willingness to work evenings, weekends, and holidays as needed.

Responsibilities

• Generate retail sales by using your passion for technology and customer service.
• Learn and uncover customers’ needs by connecting and asking questions.
• Position product insights and recommendations for a complete solution.
• Close sales with strong communication to meet customer needs.
• Develop yourself through training and upskilling in merchandising and inventory.
• Potential to grow the customer base via outbound calls and texts to existing customers.
• Engage with the community at off-site Verizon events to expand loyalty.

Skills

Customer service

Sales skills

Communication

Product knowledge

Time management

Education

High school diploma or GED

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Vision insurance

Full job description

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

As a full-time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here's what you can expect:

• Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
• Learn and uncover customers' needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.

We’re hiring immediately! This isn't your typical entry-level retail position. Whether you're just starting out or have years of sales experience, you can earn an uncapped amount a year in individual-based commissions. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Compensation varies by geography, hours worked, and performance.

Our comprehensive benefits and perks are designed to help you move forward in your career and in your life outside of Verizon. From health and well-being benefits to your career, we've got you covered!

• Medical, dental, and vision
• Discounts up to 50% off on Verizon products, services and accessories

This position is a great way to jumpstart your career! From our in-person new hire experience and training programs to our culture of learning and amazing benefits, you’ll be able to apply your skills while elevating your career.

What we’re looking for...

You’ll need to have:

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have one or more of the following:

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

After you apply…

You may be required to take an in person assessment. It takes about 15-20 minutes to complete. If you’re selected to move forward, one of our hiring managers will reach out to tell you more about the role and answer your questions.

Where you’ll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40