Retail Sales Associate

Bennetts Company; Springfield Township (Delaware County); On-site; USD 22,000 - 30,000; Full time

Job summary

Bennetts Company in Springfield Township, PA, is seeking a Customer Service Specialist (Retail Customer Service & Support) to create an exceptional in-store experience by engaging directly with customers and providing color guidance while processing sales.

You will resolve customer concerns, maintain displays, assist with product selection, and coordinate with store teams to ensure smooth operations and consistent service.

Qualifications

• Strong customer service skills, ability to learn and apply product/color knowledge, attention to detail for transaction accuracy, and effective communication and teamwork.

Responsibilities

• Assist customers with paint and coating product selection and color recommendations
• Process sales transactions accurately and efficiently
• Resolve issues and handle customer inquiries
• Maintain merchandise displays and support store presentation
• Manage and respond to inventory-related inquiries
• Coordinate with store and sales teams to ensure consistent customer support

Skills

Customer service

Color knowledge

Attention to detail

Teamwork

Job description

Customer Service Specialist (Retail Customer Service & Support) Provide an exceptional in-store customer experience by engaging directly with customers and delivering product and

Customer Service Specialist (Retail Customer Service & Support)

Provide an exceptional in-store customer experience by engaging directly with customers and delivering product and color guidance. Process sales transactions, resolve customer concerns, and support daily retail operations to ensure smooth store flow.

Key Responsibilities Include

• Assist customers with paint and coating product selection and color recommendations
• Process sales transactions accurately and efficiently
• Resolve issues and handle customer inquiries
• Maintain merchandise displays and support store presentation
• Manage and respond to inventory-related inquiries
• Coordinate with store and sales teams to ensure consistent customer support

Qualifications & skills:

Strong customer service skills, ability to learn and apply product/color knowledge, attention to detail for transaction accuracy, and effective communication and teamwork.