Retail Sales Associate

Verizon; Rancho Cucamonga (CA); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) plan with matching contributions

Up to $8K per year in tuition assistance

Five weeks of paid time off

Job summary

Verizon is seeking a full-time Retail Sales Associate in Rancho Cucamonga. This role empowers you to generate sales using your customer service skills, with potential earnings exceeding $75,500 annually through base pay and commissions.

You will manage sales processes, understand customer needs, and participate in community engagement.

Competitive benefits include health coverage, a 401(k) plan, up to five weeks of paid time off, and discounts on Verizon services.

Qualifications

• One or more years of relevant sales experience.
• Willingness to work evenings, weekends, and holidays.
• Bilingual fluency in English and Spanish is a plus.

Responsibilities

• Generate retail sales through exceptional customer service.
• Understand and uncover customer needs.
• Close sales using effective communication skills.
• Continuously develop through ongoing training.

Skills

Customer service

Sales skills

Communication skills

Technology knowledge

Education

High school diploma or GED

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

As a full‑time Verizon Retail Sales Associate, you’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting‑edge technology, and exceptional customer service to expand the Verizon network.

• Learn and uncover customers’ needs by creating connections and asking the right questions.

• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.

• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.

• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.

• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.

• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

We’re hiring immediately! This isn’t your typical entry‑level retail position. Whether you’re just starting out or have years of sales experience, you can earn $16.00 to $21.00 per hour in base pay, plus up to $18,000 a year in individual‑based commissions if you hit all your sales goals. Planning to go above and beyond? With our commission program, the opportunities are unlimited for employees who exceed their sales goals. Top performers could make an extra $14,500 or more in individual‑based commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance. This is a commission based position with the potential to earn more. The starting base pay rate for the location listed on this job requisition is: $18.27 per hour.

Benefits

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions to the plan, qualified student loan repayments, or a combination of both
• Sales recognition programs that have, in the past, awarded top performers with all inclusive travel to domestic and international destinations, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• 8 weeks of paid parental leave for eligible new parents (when paired with short‑term disability, this benefit may provide up to 16 weeks of paid time off for the birthing parent)
• Up to $8K per year in tuition assistance
• Discounts up to 50% off on Verizon products and services
• Additional employee discounts on attractions, automotive, travel and more.

What we’re looking for…

You’ll need to have:

• High school diploma or GED.
• One or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Even better if you have:

• Experience working in a commission‑based environment.
• Bilingual Fluency in English and Spanish.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Where you’ll be working

In this worksite‑based role, you’ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.