Retail Sales Associate

Verizon; Owings Mills (MD); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with matching contributions

Sales recognition programs

Four weeks paid vacation

Tuition assistance up to $8,000

Employee discounts on products

Short-term and long-term disability insurance

Job summary

Verizon is seeking a full-time Retail Sales Associate in Owings Mills, Maryland. You will be responsible for generating retail sales and providing exceptional customer service in our stores. Ideal candidates will have a passion for technology and communication skills.

The role offers a base pay of $18.27 per hour with the potential to earn significant commissions. Enjoy benefits including medical, dental, and 401(k) matching, as well as generous paid time off.

Qualifications

• One or more years of relevant experience in sales or customer service.
• Willingness to work evenings, weekends, and holidays.
• Openness to additional shifts and overtime.

Responsibilities

• Generate retail sales while providing exceptional customer service.
• Learn customers' needs and offer relevant solutions.
• Engage with the community to expand the customer base.

Skills

Customer service

Sales experience

Communication skills

Technology passion

Education

High school diploma or GED

Job description

What You’ll Be Doing

As a full‑time Verizon Retail Sales Associate, you will grow your career within a team focused on unlocking your full potential and sales success within one of our retail stores. Here’s what you can expect:

• Generate retail sales by using your passion for cutting‑edge technology and exceptional customer service to expand the Verizon network.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
• Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
• Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon sponsored events.

Compensation

Base pay ranges from $16.00 to $21.00 per hour, with the opportunity to earn up to $18,000 a year in individual‑based commissions if you hit all your sales goals. Top performers could make an extra $14,500 or more in commissions, giving you the chance to earn a total of $65,000+ to $75,500+ annually. Compensation varies by geography, hours worked, and performance. The starting base pay rate for the Maryland location(s) listed is $18.27 per hour.

Benefits

• Best‑in‑class medical, dental, and vision.
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions.
• Sales recognition programs that have awarded top performers with all‑inclusive travel to domestic and international destinations, gifts, and other incentives.
• Five weeks of paid time off (vacation, holidays, personal days).
• Eight weeks of paid parental leave for eligible new parents; when paired with short‑term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Up to $8,000 per year in tuition assistance.
• Discounts up to 50% off on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short‑term and long‑term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.

Qualifications

You’ll need to have:

• High school diploma or GED.
• One or more years of relevant experience, demonstrated through work and/or military experience.
• Willingness to work evenings, weekends, and holidays (schedule provided four weeks in advance).
• Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.

Preferred Qualifications

• Experience working in a commission‑based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Location & Hours

Work onsite at a defined location(s). Scheduled weekly hours: 40 hours.

Equal Employment Opportunity

Verizon is an equal‑opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or any other legally protected characteristic.