Retail Sales Associate

Verizon; Maplewood (MN); On-site; USD 65,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching contributions up to 6%

Paid time off (vacation, holidays)

Tuition assistance up to $8,000 per year

Employee discounts on products and services

Job summary

Verizon is seeking a full-time Retail Sales Associate in Maplewood, Minnesota, to help customers explore and purchase Verizon products. The role involves generating retail sales, providing exceptional customer service, and building long-term relationships, with a starting hourly base pay of $18.27. Benefits include medical coverage, tuition assistance, and paid time off. Candidates should have a high school diploma or GED and ideally one year of sales or customer service experience.

Qualifications

• One or more years of relevant work or military experience.
• Willingness to work evenings, weekends, and holidays.
• Ability to work in a commission-based environment.

Responsibilities

• Help customers explore and purchase Verizon products.
• Generate retail sales through exceptional customer service.
• Grow customer base by making outbound calls and engaging the community.

Skills

Customer service experience

Sales experience

Strong communication skills

Technology knowledge

Education

High school diploma or GED

Job description

What you'll be doing

As a full‑time Verizon Retail Sales Associate, you will help customers explore and purchase Verizon products and services while building long‑term relationships and advancing your sales career.

• Generate retail sales by leveraging your passion for cutting‑edge technology and exceptional customer service.
• Learn and uncover customers’ needs by creating connections and asking the right questions.
• Position product insights and solution recommendations to provide customers with a complete, top‑down sales solution.
• Close sales using strong communication skills to fulfill customer needs with simple, intuitive tech solutions.
• Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
• Grow your customer base by making outbound calls and sending text messages to current Verizon customers who may be interested in our products and services.
• Engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon‑sponsored events.

Benefits and Compensation

Base pay ranges from $16.00 to $21.00 per hour. You can earn up to $18,000 a year in commission and potentially an additional $14,500 or more, totalling $65,000+ to $75,500+ annually. The starting base pay rate for the location listed is $18.27 per hour.

• Best‑in‑class medical, dental, and vision coverage
• Verizon 401(k) plan with matching contributions up to 6%
• Sales recognition programs that have included all‑inclusive travel, gifts, and other incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (up to 16 weeks when paired with short‑term disability)
• Up to $8,000 per year in tuition assistance
• Discounts of up to 50% on Verizon products and services
• Additional employee discounts on attractions, automotive, travel, and more

Our benefits start day one and include health and wellness coverage, disability, life insurance, AD&D, identity theft protection, pet insurance, group home & auto insurance, and more. New hires receive up to 15 days of vacation per year, which grows with additional service.

What we're looking for

• High school diploma or GED
• One or more years of relevant work or military experience
• Willingness to work evenings, weekends, and holidays (schedule known four weeks in advance)
• Openness to pick up additional shifts for increased income, typically during summer months, November–December, and peak vacation periods
• Experience working in a commission‑based environment (preferred)
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience (preferred)

Where you'll be working

Work onsite at a defined location(s).

Scheduled Weekly Hours

40 hours per week.

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.