Retail Sales Associate

The TJX Companies, Inc.; Northborough (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading retail company as a Retail Sales Associate in Northborough, MA. You'll engage customers, maintain store standards, and support a positive store culture. This entry-level role offers opportunities for growth and a range of benefits.

Benefits

Associate discount

401(k) contributions

Child care discounts

Cell phone discounts

Medical/dental/vision

Paid parental leave

Vacation

Sick leave

Qualifications

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Maintain cleanliness and organization standards.
• Support store shrink reduction goals.

Skills

Customer Service

Communication

Organizational Skills

Multi-tasking

Job description

Join to apply for the Retail Sales Associate role at The TJX Companies, Inc.

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

• Model established customer experience practices with internal and external customers
• Support and embody a positive store culture through honesty, integrity, and respect
• Accurately ring customer purchases/returns and count change back to customer according to established operating procedures
• Promote credit and loyalty programs
• Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards
• Accurately process and prepare merchandise for the sales floor following company procedures and standards
• Participate in store recovery and maintenance activities throughout the day
• Maintain cleanliness and organization standards for the sales floor and store overall
• Provide and accept recognition and constructive feedback
• Adhere to labor laws, policies, and procedures
• Support store shrink reduction goals and programs
• Participate in safety initiatives to maintain a safe environment
• Perform other duties as assigned

Who We’re Looking For: You

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Responsive to changes and unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Benefits include: Associate discount, EAP, smoking cessation, bereavement, 401(k) contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses. Eligible employees may also receive: 401(k) match, medical/dental/vision, HSA, FSA, life insurance, disability coverage, paid parental leave, holidays, vacation, sick leave, insurance discounts, scholarship opportunities, and adoption assistance. All benefits are subject to plan terms and may change. Contact your TJX representative for more details.

We are committed to a diverse and inclusive workplace and consider all applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital or military status, or any other protected status under applicable law. Reasonable accommodations are provided in accordance with the Americans with Disabilities Act and relevant laws.

Applicants with arrest or conviction records will be considered for employment.

Address

9110 Shops Way

Location

USA Sierra Store 0148 Northborough MA

Compensation

Starting pay range: $15.00 - $15.50 per hour. Actual pay depends on skills, experience, and qualifications.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Retail