Retail Sales Associate

Pendleton Woolen Mills Inc; Manchester (VT); On-site; USD 21,000 - 24,000; Part time

Benefits offered by this job

Employee discount (50% off Pendleton)

Paid time off

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Growth opportunities

Collaborative team environment

Job summary

Pendleton Woolen Mills Inc. is seeking a part-time Retail Sales Associate for our Manchester, VT location. The role is 16-20 hours per week, supporting customer service, product knowledge, and store operations.

We offer an employee discount, benefits eligibility, and opportunities for growth as part of a heritage brand committed to quality and community. Join our team to help create memorable experiences for customers while upholding Pendleton’s values.

Qualifications

• 2+ years of retail or customer service experience.
• Strong communication and interpersonal skills.
• Positive, team-first attitude with willingness to learn.
• Comfortable with physical tasks and standing for long periods.

Responsibilities

• Deliver exceptional customer service reflecting the Pendleton brand.
• Build product knowledge to help customers find solutions that fit their lifestyle.
• Assist in maintaining visual merchandising and store presentation standards.
• Process sales transactions accurately at the POS.
• Support inventory processes and help ensure stock accuracy.
• Maintain a clean, welcoming store environment.

Skills

Customer service

Communication

Teamwork

Flexibility

Tech-savvy

Tools

POS system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Manchester, VT, US

Salary Range: $15.20 To $17.48 Hourly

Where Craft Meets Connection—Create Memorable Moments. Start Your Career Today

At Pendleton, we take pride in our legacy—with over 150 years of craftsmanship and quality woven into everything we do. Our retail team members are at the heart of our customer experience. As a Retail Sales Associate, you’ll help connect people to products that enrich lives and create lasting memories. We’re more than just a store—we value connection, authenticity, and warm, meaningful interactions in every customer and team experience.

We are currently seeking a professional and engagingRetail Sales Associate (16-20 hours/week) for our Manchester, VT store location.

Why You’ll Love Working Here

• Generous employee discount (50% off Pendleton products!)
• Competitive compensation with paid time off (for eligible employees)
• Medical, dental, vision benefits and 401(k) with company match (for eligible employees)
• Collaborative team environment where your voice matters
• Opportunities for growth and development

What You’ll Do

• Deliver exceptional customer service that reflects the Pendleton brand and values
• Build product knowledge to help customers find quality solutions that fit their lifestyle
• Assist in maintaining visual merchandising and store presentation standards
• Perform opening and closing responsibilities as needed
• Accurately process sales transactions using our POS system
• Support inventory processes and help ensure stock accuracy
• Communicate effectively with your team and management to meet store goals
• Contribute to a clean, organized, and welcoming store environment

What We’re Looking For

• 2+ years of retail or customer service experience
• Strong communication skills and a passion for people
• Positive, team-first attitude with a willingness to learn
• Tech-comfortable: able to navigate POS systems and store tools
• Flexible schedule, including availability for weekends, holidays, and evenings
• Comfortable with the physical demands of the role (standing/walking, lifting up to 40 lbs, occasional ladder use)

About Pendleton

We’re a heritage brand with a modern mission—crafting products with integrity, quality, and timeless style. As a Pendleton team member, you’ll help continue a story that spans generations.

We offer flexible work hours and provide Medical, Dental, and Vision benefits for eligible employees. Our team members also enjoy a generous employee discount, a 401(k) plan with company match, and competitive compensation that includes paid time off. Additionally, we are committed to supporting growth and development opportunities to help our employees advance in their careers.

We’re proud to be an equal opportunity employer, welcoming applicants from all backgrounds and walks of life.