Retail Sales Associate (Lancaster, PA)

PUMA; Lancaster (Lancaster County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic individual to join their retail team. In this role, you'll deliver exceptional customer service while achieving sales and profitability goals. Your responsibilities will include processing transactions, maintaining store standards, and ensuring a safe environment. The ideal candidate will have a passion for retail, strong communication skills, and the ability to work flexible hours, including weekends and holidays. This is a fantastic opportunity to be part of a vibrant team that values performance and collaboration. If you're ready to make an impact in a fast-paced retail environment, we want to hear from you!

Qualifications

• 1-2 years experience in customer service-oriented retail environment.
• Strong team player with excellent communication skills.

Responsibilities

• Ensure high standards of customer experience and achieve sales targets.
• Maintain store cleanliness and execute merchandise processing.

Skills

Customer Service

Teamwork

Communication Skills

Quick Learning

Basic Computer Skills

Physical Ability to Lift (up to 30 pounds)

Tools

MS Office

Job description

YOUR MISSION

1. Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
2. Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
3. Responsible for accurately processing sales transactions at checkout, securely and quickly
4. Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
5. Responsible for the execution and processing of incoming and outgoing merchandise
6. Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
7. Responsible for maintaining a safe, healthy and compliant working and shopping environment
8. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

1. 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
2. Strong team player
3. Strong communication skills
4. Ability to learn quickly
5. Knowledge of computer skills, basic know-how about MS Office programs
6. Ability to lift/carry, push/pull up to 30 pounds regularly

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.