Retail Sales Associate (Lancaster, PA)

PUMA North America, Inc.; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated retail associate to elevate the customer experience in-store. This role involves ensuring compliance with brand standards, processing sales transactions efficiently, and maintaining store cleanliness. Ideal candidates will have experience in customer service, particularly in apparel or footwear, and possess strong communication and teamwork skills. Join a vibrant team that values performance and individual talent, and help create a welcoming shopping environment for all customers.

Qualifications

• 1-2 years of experience in a customer service-focused retail environment.
• Strong team player with effective communication skills.

Responsibilities

• Provide high standards of customer experience in-store.
• Accurately process sales transactions at checkout.

Skills

Customer Service

Communication Skills

Teamwork

Basic Computer Skills

Adaptability

Tools

MS Office

Job description

YOUR MISSION

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Through effective customer service, ensure individual performance consistently achieves or exceeds sales, KPIs, and profitability targets.
• Accurately process sales transactions at checkout securely and efficiently.
• Maintain the cleanliness and order of the store, and ensure compliance with all visual merchandising guidelines according to PUMA standards.
• Execute and process incoming and outgoing merchandise effectively.
• Comply with all Policies & Procedures, operational core competencies, and key accountabilities.
• Maintain a safe, healthy, and compliant working and shopping environment.
• Work non-traditional hours, including weekends, evenings, and holidays; overtime may be required.

YOUR TALENT

• 1-2 years of experience in a customer service-focused retail environment, preferably in apparel or footwear.
• Strong team player with effective communication skills.
• Ability to learn quickly and adapt.
• Basic computer skills, including familiarity with MS Office programs.
• Ability to lift/carry, push/pull up to 30 pounds regularly.

SPEED & SPIRIT are core values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

PUMA is an Equal Employment Opportunity (EEO) employer. We prohibit discrimination and harassment of any type and provide equal employment opportunities to all persons regardless of race, color, religion, sex, national origin, age, gender, disability, veteran status, or any other characteristic protected by law. For additional information, please contact: [e-mail].