Retail Sales Associate

ALOHA Collection; Lahaina (HI); On-site; USD 28,000 - 32,000; Part time

Job summary

ALOHA Collection is a fast growing lifestyle brand with Hawaiian roots, currently seeking a Sales Associate in our Hawaii store. You will provide exceptional customer service, assist with product selection, and promote brand offerings, while maintaining a welcoming atmosphere.

Responsibilities include operating the store, handling transactions, restocking, merchandising, and staying informed on trends and promotions to drive sales and customer loyalty.

Qualifications

• Ability to maintain attention to detail and solve problems in a fast-paced environment.
• Exceptional customer service.
• Great written and oral communication.
• Works well in group problem solving situations.
• Adapts to new technologies and troubleshoots technological problems.

Responsibilities

• Ensure store operations run smoothly and maintain a tidy, welcoming environment.
• Understand all aspects of the ALOHA brand and product information.
• Stock shelves and set up displays to promote sales.
• Process transactions, apply discounts, and calculate totals.
• Handle returns and assist customers with questions and concerns.
• Keep shelves clean and manage inventory records.

Skills

Exceptional customer service

Attention to detail

Communication

Team player

Adaptability

Weekend availability

Job description

ALOHA Collection is a fast growing lifestyle brand that was born out of a love of travel, adventure and the ocean. This California based brand with Hawaiian roots located in Encinitas, CA focuses on travel accessories. Travel is our inspiration, the beach is our home.

ROLE OVERVIEW

The Sales Associate will provide exceptional customer service, assists with product selection, and promotes brand offerings. Key responsibilities include maintaining store appearance, processing transactions, and staying updated on trends and promotions. The role focuses on driving sales, fostering customer loyalty, and creating a welcoming atmosphere, with a strong emphasis on communication and brand knowledge.

WHAT YOU’LL DO

• Ensure that store operations run smoothly throughout the day while providing a tidy, clean, and welcoming environment.
• Commits to understanding all aspects of the ALOHA brand as well as extensive product information (uses, silhouettes, prints, pricing, etc.).
• Stocks shelves, counters, or tables with merchandise.
• Sets up and maintains advertising displays or arranges merchandise on counters or tables to promote sales.
• Stamps, marks, or tags price on merchandise.
• Obtains merchandise requested by customer or receives merchandise select by customer.
• Answers customer's questions about the brand, products and usage, location, and price.
• Attends customer complaints and works to resolve any problems to restore and promote good public relations.
• Total price and tax on merchandise purchased by customers to determine purchase total.
• Accepts payment and makes change.
• Wraps or bags merchandise for customers.
• Receives, examines, and processes customer returns.
• Cleans shelves, counters, or tables.
• Calculates sales discount to determine price.
• Keeps record of sales, prepares inventory of stock, and orders merchandise.
• Stays informed about all relevant company information.

EXPERIENCE WE’RE LOOKING FOR

• Ability to maintain attention to detail and solve problems in a fast-paced environment
• Exceptional customer service
• Great written and oral communication - Speaks clearly and persuasively in positive or negative situations
• Works well in group problem solving situations
• Adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date
• Must be able to work weekends

WHAT YOU’LL BRING TO THE TABLE

• A team player who can balance team and individual responsibilities
• Contributes to building a positive team spirit with the ability to build team morale
• Adaptable and flexible to our customers needs
• Treats people with respect; works with integrity and principles; upholds organizational values
• Ability to take initiative
• Great and positive attitude

WHAT WE OFFER

From the start, our founders, Heather and Rachael, envisioned a company culture that was dynamic, intentional and sustainable. We provide education about Hawaiian culture and opportunities for personal and professional growth for every member of Team ALOHA. We believe in work-life balance and trust, which is why we offer flexible remote working options and show up with compassion when life’s unexpected moments arise. And if you haven’t heard, we LOVE working together!

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule

• Part Time Seasonal position is currently available
• Seasonal positions will work through January, with potential to move to permanent status
• Must be able to work nights and weekends
• Must be able to work holidays

Pay

• $20-$23
• Hourly

MAHALO!