Retail Sales Associate

Thompson + Hanson; Houston (TX); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off

401K Plan with company matching

25% off at Thompson + Hanson retail shops

20% off at Tiny Boxwoods/Milk & Cookies

Job summary

Thompson + Hanson, located in Houston, seeks enthusiastic retail staff to operate the POS system, greet customers, and maintain store organization. A confident, outgoing personality and the ability to multitask in a fast-paced environment are essential.

Full-time roles offer benefits such as medical insurance, paid time off, and employee discounts. Ideal candidates should have basic knowledge of plants and strong communication skills.

Qualifications

• Flexible availability during holidays required.
• Must handle a fast-paced retail environment.
• Strong communication skills essential.

Responsibilities

• Operate POS system and represent the store positively.
• Greet all customers and maintain store organization.
• Assist customers with fitting and finding products.

Skills

Flexibility and ability to work extended hours during holidays

Ability to function in a fast-paced environment and to multi-task

Confident and outgoing personality

Team player

Basic knowledge of plants

Communication skills

Job description

Thompson + Hanson is home to designers and architects, curators and gardeners–creatives at heart grateful for the privilege of shaping and inspiring beautiful spaces across Houston and Austin since 1981. We delight in the work that we do, and we attribute our continued growth to the vibrant, motivated, and caring individuals that make up our Thompson + Hanson family.

A quiet sophistication permeates every Thompson + Hanson environment. You’ll find that within the walls of our shops, on the pages of our online shop, and the meandering paths of our nurseries, we are creatives at heart who enjoy the opportunity to bring something fresh to the table, always with an eye to shaping tranquil spaces that people love to inhabit. Whether wandering through rows of flowers and fragrance, browsing carefully curated pieces in the shops, or online, or simply savoring the view in the shade of an oak tree, our hope is to provide an experience that puts you at ease, surrounds you with beauty, and leaves you inspired.

Being a part of the Thompson + Hanson team means more than just having a job. We believe in nurturing employees, providing room to grow, and offering opportunities for leadership.

Benefits for full‑time employees

• Medical, Dental, and Vision Insurance
• Generous Paid Time Off
• 401K Plan with company matching – All employees are eligible to enroll after 6 months of service
• Discount at our Thompson + Hanson retail shops – 25% off home items and fashion items
• Discount at Tiny Boxwoods/Milk & Cookies – 20% off

Job Responsibilities

• Operate POS system
• Represent the store in a positive manner
• Greet all customers
• Folding, straightening, and restocking fashion and home merchandise
• Keep store organized
• Dusting, sweeping, and general cleaning daily
• Help fitting customers and finding sizes for customers
• Promoting sales through customer service, suggesting other items that may work
• Keeping a “customer book” and maintaining communication with regular customers
• Learn proper TH gift wrapping
• Process customer returns and refunds
• Learn how to process designer approvals, special orders, and wholesale customer transactions
• Process employee and family discounts
• Attend staff meetings
• Learn plant codes for ringing up plants
• Stay updated on merchandise outside in garden
• Help locate products for customers

Qualifications

• Flexibility and ability to work extended hours during holidays
• Ability to function in a fast‑paced environment and to multi‑task
• Confident and outgoing personality
• Team player
• Basic knowledge of plants
• Communication skills

Environmental Elements of the job

• Work indoors, environmentally controlled