Garden & Home Boutique Sales Associate

Thompson Hanson, Inc; Houston (TX); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Generous Paid Time Off

401K Plan with company matching

25% off home items and fashion items

20% off Tiny Boxwoods/Milk & Cookies

Job summary

Thompson + Hanson in Houston and Austin seeks a full-time retail associate to greet customers, manage sales, and keep the boutique organized. You will operate the POS, suggest complementary items, and maintain customer relationships in a fast-paced environment that values plant knowledge and teamwork.

The role offers a friendly, plant-forward setting with employee discounts, health coverage, and PTO. Join a team that curates beautiful spaces and exceptional service.

Qualifications

• Flexible and able to work extended hours during holidays.
• Ability to function in a fast-paced environment and to multi-task.
• Confident and outgoing personality.
• Team player and good communication.
• Basic knowledge of plants and horticulture.

Responsibilities

• Operate POS system
• Represent the store in a positive manner
• Greet all customers
• Folding, straightening, and restocking fashion and home merchandise
• Keep store organized
• Dusting, sweeping, and general cleaning daily
• Help fitting customers and finding sizes for customers
• Promoting sales through customer service, suggesting other items that may work
• Keeping a “customer book” and maintaining communication with regular customers
• Learn proper TH gift wrapping
• Process customer returns and refunds
• Learn how to process designer approvals, special orders, and wholesale customer transactions
• Process employee and family discounts
• Attend staff meetings
• Learn plant codes for ringing up plants
• Stay updated on merchandise outside in garden
• Help locate products for customers

Skills

Customer service

Retail sales

Greet customers

Team player

Plant knowledge

Communication skills

Flexibility

Multi-tasking

Job description

Thompson + Hanson in Houston and Austin seeks a full-time retail associate to greet customers, manage sales, and keep the boutique organized. You will operate the POS, suggest complementary items, and maintain customer relationships in a fast-paced environment that values plant knowledge and teamwork.

The role offers a friendly, plant-forward setting with employee discounts, health coverage, and PTO. Join a team that curates beautiful spaces and exceptional service.