Retail Sales Associate

EZCORP, Inc.; Harlingen (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Free Health Insurance

Uncapped Bonus Potential

401(k) Match

Paid Time Off

Store Discount

Job summary

EZPawn is seeking Retail Sales Associate / Retail Customer Service Team Members in Harlingen, TX to drive sales and customer satisfaction in a fast-paced environment.

Join a team with a 5-week paid training program, opportunities for advancement to Pawnbroker and Lead Pawnbroker, plus generous bonus potential and benefits.

Qualifications

• High school diploma or GED required or preferred.
• Experience in customer service, cashiering, or retail.
• Strong communication and interpersonal skills.
• Team player who can multitask.
• Bilingual is a plus.

Responsibilities

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone.
• Processing sales, loans, and extensions.
• Performing opening and closing store duties.

Skills

Customer service

Cashier experience

Retail experience

Communication skills

Bilingual (plus)

Education

High school diploma or GED

Tools

POS systems

Job description

Address: 1728 W. Tyler Ave. Harlingen, Texas 78550 Brand: EZPawn

We want you to join us for a career not a job. At EZCORP we are looking for Retail Sales Associate / Retail Customer Service Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with generous bonus potential and great benefits! We offer competitive pay, generous bonus potential from day one, and great benefits!

Competitive pay based on experience with an opportunity to quickly increase your pay and position!

Career Path and Development

This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our customer service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Start your career as a Trainee in our 5-week paid training program and earn a $.50 raise and promotion to Pawnbroker upon completion of the program. Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour. Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Leader) position. Follow the Career Path and apply for an Assistant Manager position which includes a 6-month training program to build the foundation to run your own store.

Benefits

• Free Health Insurance*
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Paid on Store and Individual Performance
• Great Working Hours - Better Than Traditional Retail
• 401(k) with Company Match
• Generous Paid Time Off Holiday Pay
• Store Discount
• No cost for employee only medical insurance when selecting BlueCross BlueShield EPO Plan.

Responsibilities

• Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
• Processing sales, loans, and extensions
• Performing opening and closing store duties

Requirements

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Work well independently and as member of a team
• Ability to multitask
• Able to pass a criminal background check and drug test (performed after a conditional offer)
• Adhere to all Company policies, procedures, and regulations
• Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
• Sales background, a plus
• Bilingual, a plus

We are committed to fostering an environment that values belonging and development for all. This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.

Headquartered in Austin, TX, EZCORP is traded on the NASDAQ stock market under the symbol EZPW and is a member of the S&P 1000 Index and NASDAQ Composite Index.